How to Order

So you’ve found us and made the very sensible and informed decision after navigating the website, to place an order with us! Great stuff but what next?

1. Decide what kind of bear you want and ask us any questions on Facebook.
2. Place order here and we’ll send you an order number. 
3. Keep an eye on our Facebook page so you know when we’ll start work on your order number. 
4. We’ll be in touch to let you know where to send us your materials for your bear. 
5. Get your bear and love it forever!

Easy!

To order, just fill out the ‘Get in Touch’ form at the bottom of the page or email us to marniandrose@gmail.com and we’ll send you back an order number and add you to our order list – you don’t need to leave a deposit at this point. Feel free to ask any questions via our Facebook page but you’ll need to email us directly to place your order.

The list is currently 1 to 2 months from this point, we like to overestimate this time slightly and as we all know, time flies!

When your order number gets near the top of the list, we will contact you back via email. When we do, please download and print an order form here DOWNLOAD ORDER FORM

Then fill it in with your details and send it to us with your clothing once you receive all the details from us of where to send them to.

If you’re super organised (we love it when you are!!) then feel free to print and fill out and store with your clothes ready for sending now then it’s all ready to go!

Once we receive your clothing, we will message you to confirm receipt and invoice you for payment. The preferred payment method is via BACS although I can invoice you via PayPal for a £2.50 surcharge. Once payment is complete, we will be able to start your bear!

Please be assured that we pour our hearts into the making of your bear and we complete each one to a very high standard.

We do not offer refunds once the bear is completed but if you happen to change your mind once you are on the waiting list we would be grateful if you could let us know so that we can keep the list up to date.

What our Customers Say…

I got my bear from Marni and Rose approx 4yrs ago. I have never been so excited to a) my number called to send in the outfits, b) choosing the outfits and finally c) receiving our bear. The love and care that goes into each bear is a work of art. Ours sits proudly in our daughters bedroom and I tell everyone and anyone who’s pregnant or knows someone about who made it followed by the link to the website. Highly recommended xx

Ginette B

The bears look stunning in the photos but nothing can prepare you for how much better they are in real life. They are sizeable bears and it’s lovely having all my little boys early baby grows and sleep suits on this bear that I will treasure forever. It’s a fabulous idea and the execution is perfect! They are so well made. A very beautiful, high quality sentimental product xx

Jenny B

We can’t thank you enough for the love and time you have put into making our very special memory bear! You have perfectly put together very precious memories of our sons early months and made them into a beautiful keepsake bear who has pride of place in our living room for us to admire everyday. Thank you so much xx

Zoe C

Get in Touch…

Please complete the form below if you have a question for us. Alternatively drop us an email on marniandrose@gmail.com

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About Marni & Rose

Marni & Rose began in March 2012 when my youngest daughter, Marni was just 6 months young. She was an absolute gift but I really began to suffer from feeling bound by the motherhood mill. I pulled out my sewing machine that hadn’t been used for a number of years and started to play around and my passion for sewing came flooding back!

Things had changed dramatically since my husband and our dog moved to North Devon 2 years prior to Marni’s arrival and with a sense of needing to be with her, yet doing something creative and with the wish that I could help with the bills etc, Marni & Rose was born!